We want you to love your Brookman Candle. If you’re not completely satisfied with your purchase, please contact us within 14 days of delivery.
Due to the nature of our products, candles must be unused and in their original condition and packaging to be eligible for a return. Customers are responsible for return shipping costs unless the item arrives damaged or defective.
If your candle arrives damaged, please contact us with photos within 7 days of delivery, and we’ll be happy to make it right.
Questions? We’re always happy to help.